Shipping Policy

Shipping Policy

Thank you for shopping at Dorky Pet. We aim to provide you with a seamless and enjoyable shopping experience, including reliable shipping services. Please review our shipping policy below to understand how we handle shipping orders:

Processing Time:

  • Orders are typically processed and shipped within 7-14 business days after payment confirmation, excluding weekends and holidays. In case of any delays, we will promptly notify you via email.

Shipping Methods:

  • We offer various shipping options based on your location and the items in your order. During checkout, you will have the opportunity to select the shipping method that best suits your needs.

Shipping Rates:

  • Shipping rates are calculated based on the weight of your order, your location, and the selected shipping method. You can view the shipping costs during the checkout process before finalizing your purchase.
  • We may offer free shipping promotions for qualifying orders. Keep an eye out for any ongoing promotions on our website or social media channels.

Estimated Delivery Time:

  • Delivery times vary depending on the shipping method selected and your location. Estimated delivery times will be provided to you during the checkout process.
  • While we strive to meet these estimated delivery times, please understand that unforeseen circumstances such as weather delays or logistical issues may affect delivery schedules. We appreciate your patience and understanding in such situations.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your shipment and monitor its progress until it reaches your doorstep.

International Shipping:

  • We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost.
  • International delivery times may vary due to customs clearance procedures in the destination country. We appreciate your patience and cooperation during this process.

Order Issues:

  • If you encounter any issues with your order or shipment, please don't hesitate to contact our customer support team. We are here to assist you and ensure that you have a positive shopping experience with us.

Contact Us:

  • If you have any questions or concerns regarding our shipping policy, please feel free to contact us at info@dorkypet.store. Our customer support team is available to assist you during our business hours.

Policy Updates:

  • We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.

Thank you for choosing Dorky Pet. We appreciate your business and look forward to serving